Posted on William Elliott15 April 2025Trustindex verifies that the original source of the review is Google. h&s Surveyors conducted a level 2 survey ahead of our house purchase last year. Their communication was excellent from start to finish, and their report was thorough and very well written. One year on, the report describes everything we've learned from living in our home and we haven't hesitated to recommend h&s Surveyors to our friends and family. Hopefully, we won't need to move home for some time, but when we do, we will use h&s Surveyors.Posted on Kerry Mann26 March 2025Trustindex verifies that the original source of the review is Google. Wonderful and simple process to book in our survey and received back very quickly. Thorough and insightful report and lovely team to work with. Thank you so much.Posted on Jennifer Harvey14 March 2025Trustindex verifies that the original source of the review is Google. Absolutely first class service, I had additional questions after the survey and nothing was too much trouble. I would highly recommend this company.Posted on Paul Sampson10 February 2025Trustindex verifies that the original source of the review is Google. H&S provided an efficient service at a very competitive price. Communication was great. The report was detailed and comprehensive and even our solicitor was impressed with it. We would use them again.Posted on Mike McGrove1 February 2025Trustindex verifies that the original source of the review is Google. Andy provided a really thorough RICS Level 3 survey for us, which was clear and easy to understand, for an excellent price. Would definitely recommend.Posted on Simone Talfourd23 January 2025Trustindex verifies that the original source of the review is Google. We recently had a Grade 3 survey conducted as part of the process of purchasing a house, and we couldn’t be happier with the service provided! The survey was incredibly thorough, detailed, and professionally executed, giving us a clear and comprehensive understanding of the property's condition. The report was not only easy to understand but also highlighted important areas to address, which has been invaluable in helping us plan for possible future works. Chris' expertise, attention to detail, and willingness to answer any questions made the whole process seamless and reassuring. We truly feel that this survey was worth every penny and gave us the confidence to move forward with our purchase. Highly recommend to anyone looking for reliable and meticulous survey services!Posted on Aidan Dominy21 January 2025Trustindex verifies that the original source of the review is Google. Survey was promptly booked with helpful admin staff responding quickly by email. Survey was detailed (including plenty of photos) and arrived within the time promised. Seems to be much better value for level 2 surveys than other local providers. Would recommend - thank you!Posted on sylvia punter7 November 2024Trustindex verifies that the original source of the review is Google. Chris is knowledgeable, efficient and helpful and provides an excellent professional servicePosted on Teresa Smaridge25 July 2024Trustindex verifies that the original source of the review is Google. This was the second time using H&M Surveyors. They were quick to respond to my initial enquiry and also arranging a date for the survey. Chris phoned me beforehand to ask if I had any particular concerns about the property. The level 2 homebuyers report was provided in the timescale advised and Chris was also happy to discuss the findings of the survey once I had seen the report, which I found very useful. Chris was friendly and explained everything I needed to know. Would definitely recommend h&s and will be happy to use again in the future.
Spray Foam Insulation

We recently undertook a survey on a property that has spray foam insulation to the rafters within the loft space. This type of insulation is a liquid foam that is sprayed onto the underside of the roof pitches to provide an extra layer of insulation to the property.
It is becoming increasingly popular across the UK as it can provide more insulation in less space than the traditional wool or insulation boards, such as Celotex, and can also help to reduce drafts and make the property more airtight.
However, for all the good that it can do, it also causes issues with some lenders. The problem, in this case, is that the lender that we undertook the inspection for refuses to accept homes with spray foam insulation as a suitable security for a mortgage or lending. We are also finding that other lenders are following suit and are reluctant to lend on a property that has this type of insulation installed in the roof.
Does Spray Foam Insulation Affect Your Mortgage Potential?
The property that we visited was not fully declined by the lender as an outright no but the owner of the property needed to have the roof replaced in order for the property to meet the acceptable standards for the lender. This meant that the existing roof needed to be taken off and everything needed to be new, the timbers, felt and all the tiles. This all came at a financial cost to the owner, not to mention the emotional rollercoaster that they would have had to have gone through to be rejected for the mortgage and then to have the roof replaced, all because there was spray foam insulation present.
Now, this doesn’t mean that spray foam insulation is a bad thing, it has been used for more than 30 years in the UK and many lenders still deem it an acceptable improvement but, if more and more banks and lenders are refusing to lend or give mortgages on properties with spray foam insulation then it may prove to be more and more difficult to sell your property or to re-mortgage in the future.
In the long-term, this may cause the value of your property to decrease as there could be a situation where there is a lack of available funding to a possible buyer unless the property undergoes an expensive roof replacement being needed which will be at the cost of the owners either directly or through the agreed purchase price of the sale.
If you currently have a mortgage and are considering having spray foam insulation installed then it would be wise to check with your lender that it is an acceptable improvement to them otherwise you may be in for an unwanted surprise and work needs to be done to the property if they were to discover the insulation.
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		Last updated: 24th April 2025