Posted on Google
kieran newcombe13 October 2026Trustindex verifies that the original source of the review is Google.
Me and my partner have been going through the process of purchasing our first house and was recommended to get a Level 3 survey completed. From start to finish, H&S have been great. Quick and friendly correspondence, and communication was very good! The survey write up was in great depth and easy to understand. We have been in touch with them a couple times after the survey was completed and they have been incredibly helpful! I wouldn’t hesitate to recommend them to anyone, especially if you’re a first time buyer and this is all new to you. Reasonably priced and very happy customers. Thanks you! 👍Posted on GoogleJanet Bartholomew31 July 2026We used this company nine years ago when we bought our house,and Andrew was excellent ,very thorough and went out of his way to come back when we needed some extra advise,he did a full home buyers report for us. Today - nine years on Chris and Jack came round.they did an excellent job and gave good advice. I can’t praise these guys enough, Very thorough and professional.with all the latest technology! We wouldn’t hesitate to recommend h & s Chartered surveyors. Thankyou very much! IPosted on GoogleKatie Griffiths20 June 2026I would highly recommend this company. I am very impressed with the service provided particularly the excellent communication, customer service and willingness to provide guidance and answer questions at all stages. I am in the process of purchasing a house in Teignmouth. Firstly, h&s were recommended by the Estate Agents. I looked on the website and liked what I saw, clear and concise in explaining all the options. When I rang the office I was also very pleased after speaking with Saffron, she is very helpful, she clearly explained everything and arranged the next steps. Chris soon got in contact with me and really has been excellent from there onwards. Firstly, he explained that as the property was an older building and had been converted he would be able to best assess whether it should require a Level 2 or Level 3 Survey on inspection. Chris said he would keep me informed on the day, which he did, via WhatsApp at my request as I was at sea on a Transatlantic Cruise at the time! He deemed that it just needed the Level 2 which was great. I got the report in a timely manner both electronically, and a bound hard copy. It is clear and easy to understand. I spoke to Chris after I’d had time to digest it, and he spent over an hour on the phone with me going through it all, explaining the recommendations and answering lots of questions which I had mainly about next steps to take, which was so helpful. What amazing customer service! Chris also reassured me that I can contact him again via a call or email should I need to. I very rarely write reviews but this service was so exceptional that I just had to. I would not hesitate to use this company again. This has by far been the most seamless part of the process of purchasing my new property! Thank you so much Saffron and Chris 😊Posted on GoogleLuke Brisco21 April 2026Great service provided by the team four our survey needs. The Surveyor was very knowledgable and helpful with providing advice, with the report produced and sent over to us the following working day. Great communication and customer service, would definitely recommend!Posted on Googleoliver ware31 March 2026Friendly and professional company. Detailed and accurate report. Highly recommended and will use again in the future.Posted on GoogleSimon McGlynn31 March 2026Chris visited carried out two valuation reports for us, offering help and advice that went above and beyond (and probably saved us some money). Would highly recommend.Posted on GoogleLiyam Laraba30 January 2026Ian at h&s Surveyors provided an excellent survey. He provided a comprehensive report with lots of details and answered our specific queries really quickly. I would highly recommend h&s to anyone who needs surveyor services.Posted on GoogleMichelle Egan28 January 2026Excellent service, very good reports and was most helpful for follow up advice for conveyancing would and have recommended to others to use their services.Posted on GoogleMiss E Pierce3 January 2026I am really thankful and appreciate of the service that the H&S Team have given me every step of the way since the very first phone call back in July. Their service has been exceptional - from the customer care over the phone to the surveying process itself - the efficiency and professionalism truly is 5 star! I would highly recommend the team for any survey and valuation report needs!Posted on GoogleLouise White9 December 2025This was our fourth house purchase and H&S Surveyors were far and away the best we have used. Our surveyor, Chris, was extremely professional and approachable with excellent attention to detail. He was happy to follow up the report with further clarification over the phone as needed, and even supported with additional enquiries on some matters. After our first property fell through we had a second survey by Chris on our subsequent purchase. He had advised that the first required a Level 3 survey due to its age and condition; for the second, he advised that only a Level 2 was necessary as it was a newer build. We were very happy to trust his judgement and expertise. Office staff were also extremely helpful and communicative. We would thoroughly recommend H&S.
Radon Gas
On your survey or searches you may have been informed that your new property is in an area that is deemed to be at risk from Radon gas. But what is Radon gas?
Radon is a colourless, odourless radioactive gas. It’s formed by the radioactive decay of small amounts of uranium that occur naturally in all rocks and soils. Public Health England (PHE) is the UK’s primary expert on radon and you should refer to their website at www.ukradon.org for more information on the gas.
While radioactive material doesn’t sound good, Radon isn’t something to panic about as there are many things that you can do to lower the levels within your home. This is where the lifestyle of the occupant can assist with the build-up of Radon. If a person keeps their windows closed then there would be limited ventilation that will allow the gas to escape the confines of the house therefore causing the levels to increase.
Obtaining a Measurement
As the levels are associated with the way you live, every person would have different levels in their home due to their habits. You can measure the levels of the gas within your home by ordering a test from various sources including Public Health England which you will have to leave for up to 3 months. To get accurate results from the test you should live in your home the way you normally would so that the results are specific to you. Once you have the results you will then be able to explore different options that may be available to you to help lower the levels of gas.
This could be as simple as you opening the windows to allow the gas to escape or, for the more extreme levels, having a mechanical ventilation system installed to help remove the gas but these are options that you should explore when you have the results of your test.
As more information on Radon gas is obtained, the regulations for newly built properties has adapted which means that if the development is in an area deemed to be high with the gas, the builders will have to incorporate extra ventilation or Radon barriers into the build so that the property has a natural defence against the gas.
So, while Radon gas can be harmful if the level is allowed to increase, there are things that you can do that will lower the levels within your home to a safe level. Firstly, you should order yourself a test and see what the results are and then move forward from there with the options available to you.
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Last updated: 24th April 2025