Posted on Google
William Elliott15 April 2025Trustindex verifies that the original source of the review is Google.
h&s Surveyors conducted a level 2 survey ahead of our house purchase last year. Their communication was excellent from start to finish, and their report was thorough and very well written. One year on, the report describes everything we've learned from living in our home and we haven't hesitated to recommend h&s Surveyors to our friends and family. Hopefully, we won't need to move home for some time, but when we do, we will use h&s Surveyors.Posted on Google
Kerry Mann26 March 2025Trustindex verifies that the original source of the review is Google.
Wonderful and simple process to book in our survey and received back very quickly. Thorough and insightful report and lovely team to work with. Thank you so much.Posted on Google
Jennifer Harvey14 March 2025Trustindex verifies that the original source of the review is Google.
Absolutely first class service, I had additional questions after the survey and nothing was too much trouble. I would highly recommend this company.Posted on Google
Paul Sampson10 February 2025Trustindex verifies that the original source of the review is Google.
H&S provided an efficient service at a very competitive price. Communication was great. The report was detailed and comprehensive and even our solicitor was impressed with it. We would use them again.Posted on Google
Mike McGrove1 February 2025Trustindex verifies that the original source of the review is Google.
Andy provided a really thorough RICS Level 3 survey for us, which was clear and easy to understand, for an excellent price. Would definitely recommend.Posted on Google
Simone Talfourd23 January 2025Trustindex verifies that the original source of the review is Google.
We recently had a Grade 3 survey conducted as part of the process of purchasing a house, and we couldn’t be happier with the service provided! The survey was incredibly thorough, detailed, and professionally executed, giving us a clear and comprehensive understanding of the property's condition. The report was not only easy to understand but also highlighted important areas to address, which has been invaluable in helping us plan for possible future works. Chris' expertise, attention to detail, and willingness to answer any questions made the whole process seamless and reassuring. We truly feel that this survey was worth every penny and gave us the confidence to move forward with our purchase. Highly recommend to anyone looking for reliable and meticulous survey services!Posted on Google
Aidan Dominy21 January 2025Trustindex verifies that the original source of the review is Google.
Survey was promptly booked with helpful admin staff responding quickly by email. Survey was detailed (including plenty of photos) and arrived within the time promised. Seems to be much better value for level 2 surveys than other local providers. Would recommend - thank you!Posted on Google
sylvia punter7 November 2024Trustindex verifies that the original source of the review is Google.
Chris is knowledgeable, efficient and helpful and provides an excellent professional servicePosted on Google
Teresa Smaridge25 July 2024Trustindex verifies that the original source of the review is Google.
This was the second time using H&M Surveyors. They were quick to respond to my initial enquiry and also arranging a date for the survey. Chris phoned me beforehand to ask if I had any particular concerns about the property. The level 2 homebuyers report was provided in the timescale advised and Chris was also happy to discuss the findings of the survey once I had seen the report, which I found very useful. Chris was friendly and explained everything I needed to know. Would definitely recommend h&s and will be happy to use again in the future.
Why isn’t a Mortgage Valuation enough?

When buying a property, many people assume that a mortgage valuation gives them all the reassurance they need. After all, if the lender is willing to offer a mortgage, the property must be fine – right?
Unfortunately, that is not always the case.
A mortgage valuation is not a survey. It is arranged for the benefit of the mortgage lender, not the buyer. Its purpose is to confirm whether the property is suitable security for the loan. It does not provide a detailed assessment of the property’s condition, and it may not identify defects that could cost you money after completion.
If you are buying a home in Devon or South Devon, understanding the difference between a mortgage valuation and a RICS Home Survey could help you make a more informed decision before you commit.
What is a mortgage valuation?
A mortgage valuation is carried out so the lender can check whether the property is worth enough to support the mortgage amount being requested.
In many cases, the inspection is brief. Some valuations may involve a short visit to the property, while others may be completed using external information, comparable sales data or desktop research, without any form of actual inspection having taken place..
The key point is that the valuation is for the lender. Even if you pay for it as part of your mortgage application, it is not designed to give you any detailed advice about the property’s condition.
Is a mortgage valuation the same as a survey?
No. A mortgage valuation and a house survey are very different.
A mortgage valuation focuses mainly on value and lending risk. A RICS Home Survey looks more closely at the condition of the property and highlights defects, repair issues and potential risks.
A mortgage valuation may not identify problems such as damp, roof defects, cracking, timber decay, poor maintenance, drainage issues or concerns with previous alterations. These are the kinds of issues that can affect the value of the property, your negotiations and your confidence in the purchase.
Why buyers should consider a survey
When buying a property, it is your responsibility to understand what you are purchasing before exchange of contracts. This is often referred to as “buyer beware”.
A viewing can only tell you so much. Fresh paint, furniture and surface finishes can hide problems that are not immediately obvious. A survey gives you a more independent and informed view of the property’s condition.
A RICS survey can help you:
- Understand significant defects before you buy
- Budget for future repairs and maintenance
- Decide whether further specialist advice is needed
- Renegotiate the price if serious issues are found
- Make a more confident decision about whether to proceed
For many buyers, the cost of a survey is small compared with the potential cost of unexpected repairs after moving in.

What type of survey do you need?
The right survey depends on the age, type and condition of the property.
A RICS Level 2 Home Survey is often suitable for un-altered conventional houses, flats and bungalows that appear to be in reasonable condition. It highlights significant issues and gives clear advice on areas that may need attention.
A RICS Level 3 Building Survey is more detailed and is usually recommended for older, larger, altered, listed or non-standard properties. It is also suitable if the property appears to be in poor condition or if you are planning major renovation work.
If you are unsure which survey is right for the property you are buying, a Chartered Surveyor can help you choose the most appropriate option.
Can a survey help you negotiate?
Yes, a survey can be extremely useful during negotiations.
If the report identifies serious defects or urgent repair work, you may be able to use the findings to renegotiate the purchase price, ask the seller to carry out repairs or request further investigations before exchange.
Not every issue will justify a price reduction, especially with older properties where ongoing maintenance is expected. However, a survey gives you clear advice and helps you avoid relying on guesswork.
Protect your purchase before you commit
A mortgage valuation may satisfy your lender, but it does not give you the same protection as an independent survey.
Before you buy, make sure you understand the property’s condition, potential repair costs and any issues that could affect your decision. A RICS Home Survey can provide peace of mind and help you move forward with confidence.
H&S Surveyors provides RICS Level 2 Home Surveys, RICS Level 3 Building Surveys and valuation services across Devon and South Devon, including Newton Abbot, Exeter, Torquay, Paignton, Plymouth, Totnes, Teignmouth and surrounding areas.
If you are buying a property and would like straightforward advice, contact H&S Surveyors for a free, no-obligation quote.
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Last updated: 18th August 2026